October 2022 Residential Messaging from SDG&E®


Emergencies come in many forms such as wildfires, storms, earthquakes or floods. There’s no better time to prepare for an emergency than right now. Below are some tips and resources to help you plan and stay safe should an emergency happen. Visit sdge.com/emergency for emergency checklists and evacuation plan ideas.

  1. Develop an emergency plan. Identify a place to meet with family, safe routes and shelters, as well as what actions you will take. Discuss and practice the plan with your family, including your children and pets.  
  2. Prepare an emergency kit for at least three days. Keep essentials on hand like water (one gallon per person per day), a first aid kit, flashlight, canned goods, medicine, clothes and cash. Stock your kit with items you and your family need, including those with a disability, seniors and your pets. Store supplies in easy-to-carry containers such as backpacks or plastic crates. For ideas, download helpful checklists at sdge.com/checklists. 
  3. Help your neighbors. Being a good neighbor takes more than sharing the occasional cup of sugar or hosting a potluck. It’s important to help our neighbors during emergencies, especially those who are vulnerable, elderly or disabled.   
  4. Update your SDG&E contact information. SDG&E will make every effort to communicate with you during emergencies. Go to sdge.com/MyAccount to sign in. From the My Account homepage, click on “Account,” then select “My Profile.”  Here, you can make sure your contact information is up to date.
  5. Sign-up for power outage notifications. Get notified when there is an outage in your area. Sign into sdge.com/MyAccount. From the My Account homepage, click on “Account,” then select “Notification Settings.”    

Medical needs? Here’s your prescription for savings.   

Certain medical needs may qualify you or someone in your home for savings every month on your gas and electric bill. Apply for the Medical Baseline Allowance program if you need to use more energy due to a qualifying medical condition or to prevent an existing condition from getting worse. Examples include: 

A requirement for permanent space heating or cooling due to paraplegia, quadriplegia, hemiplegia, multiple sclerosis, scleroderma, a compromised immune system or a life-threatening illness.   

Required use of a life-support device, such as an aerosol tent, apnea monitor, kidney dialysis machine, motorized wheelchair or respirator (devices used for therapy don’t qualify; only medical devices that sustain life or are needed for mobility). 

To get a Medical Baseline Allowance application and more information, visit sdge.com/medical. Eligibility requirements include having a physician sign your application to certify the medical need.

¿Hay necesidades médicas? Obtenga esta receta para ahorrar. 

Ciertas necesidades médicas pueden hacer que usted o alguien que vive en su casa cumpla con los requisitos para ahorrar cada mes en su factura de gas y electricidad. Solicite el programa de Asignación Médica Inicial si necesita consumir más energía debido a una enfermedad que cumpla con las condiciones o para evitar que una condición existente empeore. Por ejemplo: 

Requerir calefacción o aire acondicionado ambiental permanente debido a paraplejia, tetraplejia, hemiplejia, esclerosis múltiple, esclerodermia, un sistema inmunitario afectado o una enfermedad potencialmente mortal. 

Requerir el uso de un dispositivo de soporte vital, como una tienda de nebulización, monitor de apnea, máquina para diálisis del riñón, silla de ruedas motorizada o respirador (los dispositivos usados para terapia no cumplen con los requisitos; únicamente dispositivos médicos que sustenten la vida o se necesiten para movilidad).  Para obtener un formulario de solicitud para el programa de Asignación Médica Inicialy más información, visite sdge.com/Programa-Medico. Los requisitos para tener derecho a participar incluyen el que un médico firme su solicitud para certificar la necesidad médica. 


Get notified about state-directed outages so you can make arrangements to stay cool and connected.

If extreme heat is harmful to the health of anyone living in your home and a moderate indoor temperature is a must, enroll in SDG&E’s Temperature Sensitive Program. This no-cost service provides you with advanced notice of power outages (when possible). An automated phone call will alert you so that you can prepare for a temporary loss of air conditioning.

To sign up for the Temperature Sensitive Program, download the application at sdge.com/TempSensitive. If you participate in SDG&E’s Medical Baseline Program, then you’re already on the call list! Since you already receive the outage notices, you don’t need to enroll in the Temperature Sensitive Program. If you’d like to learn more about SDG&E’s Medical Baseline Program, please visit sdge.com/medical.

Save 18% on your monthly electric bill with FERA

SDG&E recognizes this is still a challenging time for many customers. Even if you have never qualified for assistance before, you may be eligible now. If you have three or more people in your household and are having a hard time paying your electric bill, you may be eligible for an 18% discount on your electric bill. To apply, visit sdge.com/FERA.


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