November 2020 Residential Messaging from SDG&E®


Living in Southern California means living with the possibility of wildfires happening in your community. During dangerous weather conditions, SDG&E might proactively turn off power to lower wildfire risk. This is known as a Public Safety Power Shutoff (PSPS). Even though SDG&E has been working to ensure power shutoffs are smaller in size and duration, it’s still important for our customers to be ready. Here are some tips to prepare in advance for a potential PSPS:

  1. Consider purchasing a backup power source such as a backup portable generator, permanent standby generator or rechargeable home battery. system that uses solar – learn more at
  2. Update your contact info at so that SDG&E can reach you and notify you of a possible PSPS.
  3. If you require electricity for a medical device, apply for SDG&E’s Medical Baseline Program at – you may qualify for a discount on your SDG&E bill.
  4. If you have a garage, practice how to open your garage door manually.
  5. Remember to pack or restock your emergency supply kit – get tips at
  6. Download SDG&E’s new app at to track PSPS outages, stay informed about estimated power restoration times and find the nearest open Community Resource Centers.

For more information on what you can do before, during and after a PSPS, visit


With the coronavirus pandemic causing financial hardships for many individuals and families, you may benefit from one of SDG&E’s assistance programs. You can apply online for these bill discount programs. Many people who previously couldn’t take advantage of these income-based programs may now qualify due to lost wages – even if they’re receiving unemployment benefits. These programs include:  

California Alternate Rates for Energy (CARE) Program: Save 30% or more every month on your bill. Find out if you qualify at

Family Electric Rate Assistance (FERA) Program: If you don’t qualify for CARE and your household has 3 or more people, you may qualify for FERA. You could receive an 18% discount on your electric use. Visit to learn more.

Energy Savings Assistance (ESA) Program: You may qualify to receive free energy-saving improvements for your home, such as new appliances like refrigerators, furnace repair, lighting, insulation and more. Find details at

Medical Baseline Allowance Program: If you need to use more energy to operate medical devices due to a qualifying medical condition, you may qualify for a discount on your SDG&E bill. Get more information at

Online applications are easy, fast and convenient. To learn more, visit

Translated article 2: ¿Necesita ayuda con su recibo de energía?

Usted puede calificar para un descuento en su recibo o mejoras en el hogar. Los programas de asistencia de SDG&E ayudan a reducir su recibo mensual de energía mientras mantiene su hogar cómodo.

Programa de Tarifas Alternativas de Energía de California (CARE, por sus siglas en inglés): Ahorre un 30% o más cada mes en su recibo. Averigüe si califica en

Programa de Asistencia de Tarifa Eléctrica Familiar (FERA, por sus siglas en inglés): Si no califica para CARE y su hogar tiene 3 o más personas, puede calificar para FERA. Podría recibir un 18% de descuento en su recibo de energía. Visite para obtener más información.

Programa de Asistencia para el Ahorro de Energía (ESA,por sus siglas en inglés): Puede calificar para recibir mejoras gratuitas para el ahorro de energía en su hogar, tales como electrodomésticos nuevos como refrigeradores, reparación de hornos, iluminación, aislamiento y más. Encuentre los detalles en

Programma de Asignación Médica Inicia: Si necesita usar más energía debido a una condición médica calificada, puede calificar para un descuento en su factura de SDG&E. Obtenga más información en

Las aplicaciones en línea son fáciles, rápidas y convenientes. Para obtener más información, visite


Right now, due to COVID-19, many San Diegans are having a difficult time. SDG&E offers programs that can help those in need of assistance. Whether you rent or own, you could be eligible to receive no-cost energy-efficient home improvements that can make your home more comfortable and save you money now and for years to come.

Just reach out to SDG&E’s authorized contractor, Synergy, at 888-272-8394 or Synergy can help you enroll in the program, contact-free, if you qualify. Once it’s safe, the contractor will come to your home and may provide at no-cost:

  1. New, energy-efficient lighting
  2. Repair or replacement of doors
  3. Replacement of qualified appliances*
  4. Insulation, weather stripping and caulking

*Existing appliances (refrigerators and washers) must meet age requirements to qualify for replacement. Co-pay may be required for landlords who own appliances and pay tenant utility bill.


Amid the growing urgency to address climate change and its impacts, San Diego Gas & Electric released a comprehensive sustainability strategy with aspirational goals in the areas of environmental stewardship, clean transportation, grid modernization, community engagement and company operations to support California’s clean energy ambitions.

The company’s holistic approach to sustainability builds on environmental, social and governance (ESG) principles, as well as its accomplishments to date. Titled “Building a Better Future: Our Commitment to Sustainability” (available at, the document will serve as a foundation for SDG&E to work toward key sustainability goals in the years and decades to come. Similar to climate action plans developed by local cities, SDG&E aims to update and evolve its “living” sustainability strategy to reflect stakeholder feedback, regulatory policies and technological breakthroughs.

“It’s imperative that we move more quickly to address climate change with strategic investments and partnerships because the stakes are so high if we fail to take collective action now,” said Caroline Winn, SDG&E’s chief executive officer. “As an energy company, we have an important role to play in the fight against climate change by not only doing our part to reduce emissions from our own operations, but to also develop and encourage the use of energy innovations that can make a difference.”

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