Article 1: Stay connected, stay informed
Want to stay in-the-know about your monthly bill or energy spending? Enroll in our alerts via email or text. To participate, you’ll need an online account. Learn more at sdge.com/alerts. There are 4 types of alerts you can subscribe to. Choose one or choose them all!
- Usage alerts – when your pre-set electric or gas use level was exceeded
- Billing alerts – when you move into a higher-priced electric tier
- Budget alerts – when your pre-set spending goal was exceeded
- Weekly energy use alert – a summary with energy-saving tips
If you’re already signed up for alerts, please verify your contact info on myaccount.sdge.com is still current.
Article 2: Cut your water heating costs by up to 60%
You can save $350 off a new electric heat pump water heater with SDG&E’s instant rebates. Every water heater meets its end, usually around the 10-year mark. Our $350 instant discount makes it a great time to consider an energy-efficient upgrade.
Know the warning signs:
- Your water heater is more than 10 years old
- Rusty water comes out of the faucet
- Rumbling and noise
- Leaking around the unit
This instant discount is good for qualified A.O. Smith electric heat pump water heaters. Learn more and find participating stores at sdge.com/save.
Article 3: Stay safe during a power outage
Power outages don’t happen often but it’s a good idea to be prepared, just in case. Here are some quick safety tips to follow.
- Use a flashlight rather than candle for light
- Stay tuned to media at SDCountyEmergency.com
- Turn off or disconnect appliances and electronics to avoid damage from electrical surges
- Keep refrigerators and freezers closed
Supplies to keep on hand:
- First aid kit
- Flashlight with a supply of fresh batteries
- Portable battery-powered radio or television so you can keep up with the news
- A phone that does not require electricity
- Manufacturer’s instructions on how to manually open power-operated doors (e.g., garage doors)
- Easy-to-prepare, nonperishable foods; such as packaged snacks and bottled water and juices
- Wind-up or battery-operated clock
- Manual can opener
- Medication
- Pet food
To view current outages, report an outage or prepare for an outage, visit our Online Outage Center at sdge.com/outage.
Article 4: You may qualify for a discount on your SDG&E bill
SDG&E offers several Assistance Programs to help lower your monthly energy bill while making your home comfortable.
- California Alternate Rates for Energy (CARE) (sdge.com/CARE): Save 30% or more every month on your bill. Eligibility is based on participation in certain public assistance programs, or household income and how many people live in your home.
- Family Electric Rate Assistance (FERA) (sdge.com/FERA): If you don’t qualify for CARE, you may for FERA. You could receive a 12% discount on your energy bill. FERA is only open to households with three or more people.
- Medical Baseline (sdge.com/medicalbaseline): This program has helped over 30,000 people, who have a qualifying medical need or medical device, to lower their energy costs.
- Energy Savings Assistance (ESA) (sdge.com/ESAP): You may qualify for free energy-saving improvements to your apartment, condo, house or mobile home. Depending on your home, you may receive lighting, furnace repair, weather-stripping, attic insulation, and select appliances like a refrigerator.
For details on any of these programs, visit sdge.com/Assistance, call 1.800.411.7343 or email billdiscount@sdge.com.