October 2019 Residential Messaging from SDG&E®


Think smart. Don’t leave your safety to chance. Take steps to prepare for any emergency now. Here are some ways to get ready for an emergency.

Update your contact information: Go to sdge.com/MyAccount. Click on “Manage My Account” to update your contact information, including email address.

Sign up for power outage notifications: Click on the “Alerts and Subscriptions” tab. Select “Outage Notifications” from the drop-down menu. Select how you want to stay informed, e.g. email, text and/or phone.

Develop an emergency plan: Identify a place to meet with family including safe routes and shelters, as well as what actions you will take. Discuss and practice the plan with your family, including your kids.

Prepare an emergency kit: Keep the essentials on hand. Make sure your kit is stocked with items you and your family need, including for your pets, seniors and those with a disability. Store items in easy-to-carry containers such as backpacks or plastic crates.

Help your neighbors: Being a good neighbor takes more than sharing the occasional cup of sugar or hosting a potluck. It’s important to help our neighbors during emergencies, especially the elderly and disabled.


Hot weather can increase the amount of energy you use – which means you might see higher-than-normal bills. Check out some energy-saving tips below from SDG&E.

Take advantage of off-peak hours

It matters how much energy you use but also – when you use it. Knowing when to use energy gives you more choice and control over managing your energy costs. When you shift your energy use to times when there’s less demand – before 4 pm or after 9 pm, you can lower your electricity bills when enrolled in a Time-of-Use pricing plan. Simple shifts like pre-cooling your home earlier in the day or running laundry and dishes after 9 pm can make a difference. You’ll also be making better use of cleaner, renewable energy sources like wind and solar when they are more available. Learn more at sdge.com/whenmatters.

Avoid surprises with the Level Pay Plan

Get the convenience of predictable billing throughout the year, especially during hotter weather when the amount of energy you use can spike. Level Pay averages your bill from month to month so you can budget more easily. Sign up on sdge.com/lpp.

Let your smart home do all the work

Smart home technology can help you manage your energy use even when you’re not there. A smart thermostat, for example, can automatically adjust and save energy when it senses a room is unoccupied. SDG&E offers an instant $75 off when you purchase a qualifying smart thermostat online or in-store. Learn more on sdge.com/instant.


On Thursday, October 3, SDG&E is hosting the Home Energy Series (Part 2) class at the Energy Innovation Center. You don’t want to miss this educational home energy class created specifically for homeowners. Session 2 of this 3 – part series will talk about energy-efficient upgrades that make the biggest difference and how to prioritize them when making investments in your home. You’ll learn from an objective professional how to get the biggest bang for your buck in energy savings and improved home comfort. This session will leave you empowered to create your own energy-efficiency home upgrade strategy.

Class Highlights

  • Learn advanced building science in a simple and logical format
  • Become a savvy, informed customer when you invest in home energy upgrades
  • Create a holistic strategy for improving your home’s efficiency

Register today for SDG&E’s Home Energy Series: Part 2 at seminars.sdge.com.

Date: Thursday, October 3, 2019

Location: SDG&E’s Energy Innovation Center, conveniently located in the Diane Shopping Center at 4760 Clairemont Mesa Blvd., San Diego

Time: 5 pm – 8 pm


SDG&E has several assistance programs to help lower your monthly energy bill while keeping your home comfortable.   

California Alternate Rates for Energy (CARE) Program: Save 30% or more every month on your bill. Eligibility is based on participation in certain public assistance programs, or household income and how many people live in your home. Visit sdge.com/CARE to learn more. 

Family Electric Rate Assistance (FERA) Program: If you don’t meet the requirements for CARE, you may qualify for FERA. You could receive an 18 percent discount on your energy bill. FERA is only open to households with three or more people. Visit sdge.com/FERA to learn more. 

Medical Baseline Allowance Program: If you or someone in your household has a qualifying medical condition or needs certain medical equipment in your home, you may be eligible for electricity or natural gas at a lower rate. To learn more or apply, visit sdge.com/MedicalBaseline.

Energy Savings Assistance (ESA) Program: You may qualify to receive no-cost energy-saving improvements for your home, such as new home appliances, energy-efficient lighting, insulation and more. To see if you qualify, visit sdge.com/ESAP.  For details about SDG&E’s customer assistance programs, visit sdge.com/Assistance. If you have additional questions, please email billdiscount@sdge.com or call 1-800-411-7343.  


Piense inteligente. No deje su seguridad al azar. Tome medidas para prepararse para cualquier emergencia ahora. Aquí hay algunas maneras de prepararse para una emergencia.

Actualice su información de contacto: Vaya a sdge.com/MyAccount. Haga clic en “Administrar Mi Cuenta” para actualizar su información de contacto, inculyendo la dirección de correo electrónico.

Regístrese para recibir notificaciones de cortes de energía:Haga clic en la pestaña “Alertas y Suscripciones”. Seleccione “Notificaciones de Interrupción” en el menú desplegable. Seleccione cómo desea mantenerse informado, e.g. correo electrónico, mensaje de texto y/o teléfono.

Desarrolle un plan de emergencia: Identifique un lugar para reunirse con la familia, incluyendo rutas seguras y refugios, así como las medidas que tomarán. Discute y practique el plan con su familia, incluyendo sus hijos.Ayude a sus vecinos: Ser un buen vecino requiere más que compartir una taza de azúcar de vez en cuando u organizar una comida compartida. Es importante ayudar a nuestros vecinos durante las emergencias, especialmente a los ancianos y discapacitados.


SDG&E tiene varios programas de asistencia para ayudarlo a reducir su factura mensual de energía mientras mantiene su hogar cómodo.

Programa de Tarifas Alternativas de Energía de California (CARE): Ahorre 30% o más cada mes en su factura. La elegibilidad se basa en la participación en ciertos programas de asistencia pública o en los ingresos del hogar y cuántas personas viven en su hogar. Visite sdge.com/CARE para obtener más información.

Programa de Asistencia de Tarifa Eléctrica Familiar (FERA): Si no cumple con los requisitos de CARE, puede calificar para FERA. Podría recibir un descuento del 18 por ciento en su factura de energía. FERA solo está abierto a hogares con tres o más personas. Visite sdge.com/FERA para obtener más información.

Programa de Subsidio de Referencia Médica: Si usted o alguien en su hogar tiene una afección médica que califica o necesita cierto equipo médico en su hogar, puede ser elegible para electricidad o gas natural a una tarifa más baja. Para obtener más información o presentar una solicitud, visite sdge.com/MedicalBaseline.

Programa de Asistencia para el Ahorro de Energía (ESA): Puede calificar para recibir mejoras de ahorro de energía sin costo para su hogar, como electrodomésticos nuevos, iluminación de bajo consumo, aislamiento y más. Para ver si califica, visite sdge.com/ESAP.

Para obtener detalles sobre los programas de asistencia al cliente de SDG&E, visite sdge.com/Assistance. Si tiene preguntas adicionales, envíe un correo electrónico a billdiscount@sdge.com o llame al 1-800-411-7343.

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