March 2023 Residential Messaging from SDG&E®

SDG&E provides $16 million to help customers with bill assistance

SDG&E is funding a new $10 million program to support local nonprofit, community-based organizations (CBOs) that provide essential services to vulnerable customers. It’s also increasing funding by $6 million for its Neighbor-to-Neighbor bill assistance program.

Additionally, to help its customers keep their energy costs down, SDG&E launched a new program for renters and owners of single-family homes. The Residential Energy Solutions (RES) program has no income restrictions. Eligible customers receive free products such as smart thermostats, low-flow showerheads, brushless fan motors, HVAC services like air duct testing and sealing – and more.  SDG&E has contracted with Synergy Companies. Customers can request a home visit from an energy efficiency expert at or by calling (888)-272-8394. Visit for more information.

SDG&E offers other assistance programs:

  • LIHEAP – utility bill help that ranges from a few hundred up to a few thousand dollars
  • CARE – customers can save 30% or more off their energy bill
  • FERA – customers can receive an 18% discount on their electricity bill
  • ESA – no-cost energy-efficiency upgrades to income-qualified customers
  • Golden States Rebates program – incentives of $20 – $500 to buy high-efficiency water heaters, smart thermostats or room air conditioners
  • Arrearage Management Payment (AMP) Plan – debt forgiveness for past due bills for CARE and FERA customers

To learn more about SDG&E’s bill assistance programs, visit or

5 ways SDG&E’s My Account makes it easy to manage your energy bill 

SDG&E’s My Account gives you the power to manage your SDG&E bills and account online. Convenient and secure, it’s all at your fingertips. Log in online or download the app today!

  1. Track your estimated charges and projected bill
    o The SDG&E My Account homepage features a visual guide of “How you’re doing so far” with your bill-to-date and projected bill that includes a breakdown of your charges.
    o It’s updated daily so you can track your upcoming bill at various times of the month.
  2. Sign up for Energy Alerts
    Alerts are a terrific way to stay current on your energy costs and usage. Simply go to “Account,” then “Notifications Settings” to sign up.
    o Weekly alerts: Receive weekly alerts of your projected bill and energy use to date.
    o Spending alerts: Manage your budget with alerts when you hit certain dollar amounts. Just enter an amount and you’ll get an alert when your bill is expected to exceed that amount.
  3. View your bills online
    Tired of the paper mess and having to file statements? View your SDG&E bill summary and bill statements online. Plus, you can access your payments and bill history with My Account.
  4. Pay your bill online
    There are several easy and secure ways to pay your SDG&E bill. You can make a payment on or on the SDG&E app. If you’d like an even more convenient option, sign up for Auto Pay or Text to Pay.
    o Auto Pay: It’s a convenient way to ensure your bill is paid each month on time and gives you peace of mind.
    o Text to Pay: Paying by text is super-convenient. You’ll receive a text message with the amount due and you reply to pay.

Get started with these tips by logging in to SDG&E’s My Account at If you’re not enrolled, register today at You can also download the SDG&E app on the App Store or Google Play.


Did you know SDG&E has a variety of resources available to support customers with Access and Functional Needs?  Whether you or someone in your household:

  1. Has a disability
  2. Uses an electronic medical device for health, safety or independence
  3. Is blind or has low vision
  4. Or prefers to receive information in a language other than English, including American Sign Language (ASL)

SDG&E is committed to supporting customers and making sure that everyone is offered equal access to information, resources and services. To learn more, visit Customers are also encouraged to share their household’s individual needs on SDG&E’s AFN form that can be found at


¿Sabía que SDG&E tiene una variedad de recursos disponibles para ayudar a sus clientes con necesidades funcionales y de acceso? Ya sea que usted o alguien en su hogar:

  1. Tiene una discapacidad
  2. Utiliza un dispositivo médico electrónico para la salud, la seguridad o la independencia,
  3. Es ciego o tiene visión baja
  4. O si prefiere recibir información en español o una idioma que no sea inglés, incluyendo el lenguaje de señas americano (ASL, por sus siglas en inglés)

SDG&E se compromete a apoyar a los clientes y asegurarse de que a todos se les ofrezca el mismo acceso a la información, recursos y servicios. Para obtener más información, visite También se alienta a los clientes de SDG&E a compartir las necesidades individuales de sus hogares en

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