July 2023 Residential Messaging from SDG&E®


Help make California’s energy grid stronger, safer and more reliable for all Californians this summer – and get a reward for it too! The Power Saver Rewards program pays you for lowering your electricity use when energy is in high demand. When the temperatures rise, it pays to be flexible.

Here is how it works: On sizzling summer days, as more people use energy to stay cool, the electrical grid can become strained due to high demand. When this occurs, the statewide grid operator may call a Flex Alert or other grid emergency. As a result, the Power Saver Rewards program may be activated to help reduce energy use and strain on the grid.

If you are eligible and reduce your energy use during a Power Saver event between the on-peak hours of 4 p.m. – 9 p.m., you could receive a bill credit of $2.00/kWh. And the best part? The more energy you conserve, the more you can save! There are no penalties if you can’t conserve energy during an event, and you can opt-out of the program at any time.

If saving on your monthly energy bill, helping improve grid reliability and contributing to a cleaner environment sound good to you, the Power Saver Rewards program may be the right fit for your home. To learn more about this program, visit sdge.com/PowerSaver or call 1-866- 291-9516.


SDG&E recognizes that this can be a challenging time for many customers and may be able to help if you are having trouble paying your bill. You might be eligible for programs and services that can provide immediate financial assistance and help you avoid interruptions in your service. Flexible payment arrangements are also available to help you pay down past due balances. Learn more at sdge.com/Payment-Arrangements.  

Check out these energy assistance programs: 

  • California Alternate Rates for Energy (CARE) Program: Save 30% or more every month on your bill. Find out if you qualify at sdge.com/CARE.   
  • Family Electric Rate Assistance (FERA) Program: If you don’t qualify for CARE and your household has 3 or more people, you may qualify for FERA. You could receive an 18% discount on your electric bill. Visit sdge.com/FERA to learn more.   
  • Energy Savings Assistance (ESA) Program: You may qualify to receive free energy-saving improvements for your home, like new appliances, lighting, insulation and more. Find details at sdge.com/ESA.   
  • Arrearage Management Plan (AMP): If you have outstanding bills and you are a CARE or FERA customer, you may be eligible for debt forgiveness. See if you qualify at sdge.com/AMP.  

Even if you made a recent payment or set up a flexible payment plan with SDG&E, there may still be assistance programs available to help you. For a complete list of available offerings, visit  sdge.com/assistance.   


Usted puede calificar para un descuento en su factura o mejoras en el hogar. Los programas de asistencia de SDG&E ayudan a reducir su factura mensual de energía mientras mantiene su hogar cómodo.    

  • Programa de Tarifas Alternativas de Energía de California (CARE, por sus siglas en inglés): Ahorre un 30% o más cada mes en su factura. Averigüe si califica en sdge.com/CAREesp.    
  • Tarifa Eléctrica Familiar (FERA, por sus siglas en inglés): Si no califica para CARE y su hogar tiene 3 o más personas, puede calificar para FERA. Podría recibir un 18% de descuento en su factura de electricidad. Visite sdge.com/FERAesp para obtener más información.    
  • Programa de Asistencia para el Ahorro de Energía (ESA, por sus siglas en inglés): Puede calificar para recibir mejoras gratuitas para el ahorro de energía en su hogar, tales como electrodomésticos nuevos, iluminación, aislamiento y más. Encuentre los detalles en sdge.com/ESAPesp.   
  • Arrearage Management Plan (AMP): Si tiene facturas pendientes y es participante en el programa de CARE o FERA, puede ser elegible para la condonación de deudas. Averigüe si califica en sdge.com/AMPesp.   

Las aplicaciones en línea son fáciles, rápidas y convenientes. Para obtener más información, visite sdge.com/asistencia.


There are programs and services available to help manage your bills. 

  • Phone bill discount

The California LifeLine Program provides discounted phone services to eligible households. To learn more, visit CaliforniaLifeline.com or call 866-272-0349.

  • Home Internet Discount Service

You may be eligible for free or low-cost home internet service through the California Emerging Technology Fund. To learn more, visit InternetForAllNow.org or call 866-519-8655. 

  • Low Income Water Assistance Program (LIWAP)

The new federal Low Income Household Water Assistance Program (LIHWAP) provides financial assistance to low-income Californians to help manage their residential water utility costs. Since a federal grant provides the funding, you do not have to repay it. Learn more at csd.ca.gov/Pages/LIHWAP.aspx.

With many people struggling to pay their utility bills, SDG&E wants customers to know that this financial assistance is available. However, SDG&E is not responsible for administering these three programs.


Take a little stress out of your move when you schedule your SDG&E service request online. Use SDG&E’s My Account to start, transfer or stop your service. It’s easy and only takes a minute. No need to call and no need to wait on the phone. Online scheduling shows you available dates that you can choose. If your plans change, simply update your request online. Get more information at sdge.com/move.

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