April 2023 Residential Messaging from SDG&E®


With the potential of another hot summer on the horizon, now is the perfect time to explore ways to keep your home at a comfortable temperature while minimizing energy costs.

One practical and cost-effective solution is SDG&E’s Smart Thermostat Program. Earn a $50 incentive for each smart thermostat you purchase and install (up to two thermostats) and enroll in SDG&E’s Smart Thermostat Program. By participating in the program, you’re also contributing to a more sustainable future.

Smart thermostats make it easy for you to control your HVAC system from anywhere using your smartphone or other connected devices. Smart thermostats allow you to create personalized schedules and temperature settings – which can help reduce energy use when you’re not at home or during off-peak hours. Learn more about SDG&E’s Smart Thermostat Program at sdge.com/thermostat.


SDG&E’s My Account tool makes it easy to manage your SDG&E account. You can view and pay your bill, schedule service requests and more. Use My Account online or with SDG&E’s mobile app. Learn more at sdge.com/about-my-account. Here are three tips to manage your account on the go!

  1. Sign up for weekly or spending limit energy alerts. Track your energy use and costs for your upcoming bill with Energy Alerts. You’ll receive an email or text (your choice) showing your projected bill, estimated charges and usage information. Learn more about Energy Alerts at sdge.com/alerts.
  2. Set payment reminders. Life gets busy. Sign up for friendly payment reminders to stay on top of your account. Simply update your notification preferences in SDG&E’s My Account tool. Get details at sdge.com/about-my-account.
  3. Download SDG&E’s mobile app. Everything you need to manage your account is just a few taps away! Visit sdge.com/mobileapp for more information.


To help its customers keep their energy costs down, SDG&E launched a new program for renters and owners of single-family homes. The Residential Energy Solutions (RES) program has no income restrictions. Eligible customers receive free products such as smart thermostats, low-flow showerheads, brushless fan motors, HVAC services like air duct testing and sealing – and more.  SDG&E has also contracted with Synergy Companies to provide customers with energy efficiency audits from their experts. Customers can request a home visit at synergycompanies.com or by calling (888)-272-8394.

SDG&E offers other assistance programs too:

  • Neighbor-to-Neighbor – customers may receive up to $600 toward their past due SDG&E bill
  • LIHEAP – utility bill help that ranges from a few hundred up to a few thousand dollars
  • CARE – customers can save 30% or more off their energy bill
  • FERA – customers can receive an 18% discount on their electricity bill
  • ESA – no-cost energy-efficiency upgrades to income-qualified customers
  • Golden States Rebates program – incentives of $20 – $500 to buy high-efficiency water heaters, smart thermostats or room air conditioners
  • Arrearage Management Payment (AMP) Plan – debt forgiveness for past due bills for CARE and FERA customers

To learn more about SDG&E’s bill assistance programs, visit sdge.com/assistance.


Para ayudar a sus clientes a mantener bajos sus costos de energía, SDG&E lanzó un nuevo programa para inquilinos y propietarios de viviendas unifamiliares llamado Soluciones de Energía Residencial (Residential Energy Solutions, RES). El programa no tiene restricciones de ingresos. Los clientes que califican para el programa recibirán productos gratuitos como termostatos inteligentes, cabezales de ducha de bajo flujo, motores de ventiladores sin escobillas, servicios para los sistemas HVAC como prueba y sellado de conductos de aire y más. Clientes también pueden solicitar una inspección de su vivienda por parte de un experto en eficiencia energética de Synergy Companies, una empresa que SDG&E ha contratado para administrar el programa. Para pedir una inspección, visite synergycompanies.com o llame al (888)-272-8394.

SDG&E también ofrece los siguientes programas de asistencia:

  • CARE – Clientes pueden ahorrar un 30% o más en su factura de energía
  • FERA – Clientes pueden recibir un 18% de descuento en su factura de electricidad
  • ESA – ofrece actualizaciones de eficiencia energética en el hogar sin costo a clientes que califiquen según sus ingresos
  • Programa Golden States Rebates – ofrece reembolsos entre $20 y $ 500 para comprar calentadores de agua de alta eficiencia, termostatos inteligentes o acondicionadores de aire para habitaciones
  • Plan de Pago de Gestión de Administración de Atrasos (AMP, por sus siglas en inglés)  – condonación de deudas por facturas vencidas para los clientes que están inscritos en CARE y FERA

Para obtener más información sobre los programas de asistencia de SDG&E, visite sdge.com/assistance.

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